12/9/2014
When viewing my character on Bungie.net, I can see some of my character but not all of it.
Your browser may be out of date and requires an update.
Update to the latest version of your current browser by following these links:
If updating your browser does not work, it may be your graphics drivers are out of date and need to be updated.
Check for latest graphics drivers for current your hardware by following these links:
If you have updated your graphics drivers and are still encountering this issue, please restart your machine and try again. If this does not fix viewing your entire character, please see the article on supported browsers and enabling WebGL.
Update to the latest version of your current browser by following these links:
- Chrome - https://support.google.com/chrome/answer/95414
- NOTE- Seeing partial characters will happen if you have disabled the following option in Chrome:
Settings > Show Advanced Settings > "Use hardware acceleration when available"
Make sure that option is enabled, if this does not fix the issue please see the alternate solution below.
- Firefox - https://support.mozilla.org/en-US/kb/update-firefox-latest-version
- Safari - http://support.apple.com/kb/ht1338
- Opera - http://help.opera.com/Windows/10.51/en/autoupdate.html
If updating your browser does not work, it may be your graphics drivers are out of date and need to be updated.
Check for latest graphics drivers for current your hardware by following these links:
- NVIDIA Driver Downloads - http://www.nvidia.com/Download/index.aspx
- AMD Graphics Drivers - http://support.amd.com/en-us/download
- Intel Download Center - https://downloadcenter.intel.com/default.aspx
- Updating Mac OS X - http://support.apple.com/kb/ht1338
If both articles do not fix the issue, please create a new topic on the #Help forums.