10/22/2015
I accidentally Dismantled, Deleted, Infused, or Sharded an item I wanted to keep, how do I get it back?
The following services cannot be provided:
- Recovery of dismantled, scrapped, deleted, or discarded items*
- Recovery of Infused items
- Reset character features
- Transfer of items between platform accounts
- Reset or refund weapon and armor upgrades
- Refund currencies on accidental purchases
- Revert Exotic Bounty choices
- Refund materials on accidental reforged weapons
- Restore deleted characters
*Please note: Exotic Weapons/Armor, Emblems, Shaders, Ships, Sparrows that have been manually removed from player inventory after update 2.0 may be re-acquired from their respective Collections. Re-acquiring from some Collections may have an in-game cost associated with them.
The choices players make in Destiny are often permanent. Please be careful when performing any of the above actions.
Additionally, please use caution when sharing account and characters.
While we are unable to provide the above-mentioned services, we are working on improvements and new features to mitigate and prevent these issues from occurring.
