Help: When viewing my character on Bungie.net, I can see some of my character but not all of it.

HELP

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12/9/2014

When viewing my character on Bungie.net, I can see some of my character but not all of it.

Your browser may be out of date and requires an update.

Update to the latest version of your current browser by following these links:

Chrome - https://support.google.com/chrome/answer/95414

NOTE- Seeing partial characters will happen if you have disabled the following option in Chrome:

Settings > Show Advanced Settings > "Use hardware acceleration when available"

Make sure that option is enabled, if this does not fix the issue please see the alternate solution below.

Firefox - https://support.mozilla.org/en-US/kb/update-firefox-latest-version
Safari - http://support.apple.com/kb/ht1338
Opera - http://help.opera.com/Windows/10.51/en/autoupdate.html

If updating your browser does not work, it may be your graphics drivers are out of date and need to be updated.

Check for latest graphics drivers for current your hardware by following these links:

NVIDIA Driver Downloads - http://www.nvidia.com/Download/index.aspx
AMD Graphics Drivers - http://support.amd.com/en-us/download
Intel Download Center - https://downloadcenter.intel.com/default.aspx
Updating Mac OS X - http://support.apple.com/kb/ht1338

If you have updated your graphics drivers and are still encountering this issue, please restart your machine and try again. If this does not fix viewing your entire character, please see the article on supported browsers and enabling WebGL.

If both articles do not fix the issue, please create a new topic on the #Help forums.

HELP

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