WiFi: Convenience vs Stability
The following information is for players using a WiFi connection to play Destiny. If you are not using WiFi, click here to skip to the end of this page for more troubleshooting options
Is my WiFi connection adequate for playing Destiny?
Potentially. Certain WiFi setups can provide a strong, stable connection. If you are experiencing issues while connected via WiFi we encourage you to connect your console to your router or modem using a wired ethernet connection. This is an important first troubleshooting step to rule out WiFi as the source of problems. Your console settings may need to be adjusted to reflect this change.
Why can using WiFi be problematic?
WiFi is susceptible to a variety of different sources of interference, and introduces additional latency to your connection.
- The process of sending data wirelessly takes time and increases latency. If your total latency is too high you may be disconnected or experience lag.
- Your WiFi connection uses one of several frequencies – called channels – to transmit data. If more than one WiFi network is trying to use the same channel it can create congestion that slows down network traffic. It can even cause data to be lost or your connection to be interrupted.
- If multiple devices are connected to the same wireless network and attempting to reach the internet at the same time they can interfere with each other.
- Some home appliances and consumer electronics, such as microwave ovens, can interfere with your WiFi signal directly.
How can I improve my WiFi connection if a wired connection isn't possible?
We understand that in some cases you may have no choice but to use a WiFi connection. To improve your experience when using WiFi, try these steps:
- Move your console as close as possible to the WiFi source.
- Turn off or disable all other devices connected to your WiFi network while playing Destiny.
- Avoid obstructions between your console and the WiFi source whenever possible, especially large appliances or other electronics.
- Switch your WiFi router to an uncongested wireless channel.
- Disable your WiFi router's "Channel Bonding" feature to help avoid interference
- Depending on the type of router, this feature may be called "Channel Width (20/40Mhz)", "Wireless Bandwidth", or "Channel Bonding"
- Contact your router manufacturer to ask about advanced settings that can improve your wireless signal strength and stability.
